Bronze Annual Service Visit Apple Authorised Repairs* Increased Productivity Peace of Mind Reliability Access to NetBoot Service Website Remote Servicing and Support Unlimited Phone Support 48 Hour Response Time

Silver Quarterly Service Visits Apple Authorised Repairs** Increased Productivity System Stability Peace of Mind Reliability Access to NetBoot Service Website Remote Servicing and Support Unlimited Phone Support 48 Hour Response Time

Gold Monthly Service Visits Apple Authorised Repairs Increased Productivity System Stability Software Updates Peace of Mind System Backups Reliability Scheduled Maintenance Access to NetBoot Service Website Remote Servicing and Support Unlimited Phone Support 24 Hour Response Time

Platinum Fortnightly Service Visits Apple Authorised Repairs Increased Productivity System Stability Software Updates Peace of Mind System Backups Reliability Scheduled Maintenance Access to NetBoot Service Website Remote Servicing and Support Unlimited Phone Support 8 Hour Response Time

Titanium Fortnightly Service Visits Apple Authorised Repairs Increased Productivity System Stability Software Updates Peace of Mind System Backups Reliability Scheduled Maintenance Access to NetBoot Service Website Remote Servicing and Support Unlimited Phone Support 4 Hour Response Time

*All hardware/software component level repairs will be charged at cost.
**All hardware/software component level repairs (except labour) will be charged at cost.